Customer Survey

Customer Survey Form

We want every customer experience with us to be awesome. So whether we meet, exceed, or even fall short of your expectations, we want to hear from you. Please take a moment to fill out a brief survey and let us know how we are doing. You can mail your survey to

Factory Inspection Report (FIR) Form

A Factory Inspection Report Form is required for all returns. Our Client Consultants are available to guide you through our FIR policy. Please download the form and then call 513-533-5663 for assistance.

Need to return a valve? Want to fill out a customer survey form? You’ve come to the right place.